Our staff has over 20 years of experience with Novell GroupWise. We have been working with the product since it was WordPerfect Office 3.0, and know it better than anyone. We can help you set up a new GroupWise system or fine tune your existing system. Our custom monitoring utilities allow the system administrator to monitor even the largest installations from a single workstation.
The actual software installation of a GroupWise system is much more than just running an SETUP program. The most important part of any installation is the planning process and the system design. The bigger your site is, the more careful you’ll need to be when it comes to initial planning. Our engineers know when to make the most effective use of domains and post offices, the best place to install gateways, which platforms to use for the MTAs (Message Transfer Agents), and which types of configurations lead to the least problems and greatest degree of redundancy.
We will design your system around your company’s organization (both physical and logical), so that it gives you years and years of effective and uninterrupted service.
Do you have a GroupWise system installed, but aren’t making full and effective use of it? As powerful and complete a package as it is, quite often it goes underutilized. There are many reasons for this including lack of training, lack of administrative manpower, and improper configuration.
Let us look at your system and provide you with a custom configuration and training plan so that your system performs up to its capabilities. The increase in productivity will show itself throughout your entire organization. Today, more than ever, the company that communicates the best is the company that sells the best. A properly configured system will allow you to communicate better within your company and to your customers.
You made the right decision to install Novell GroupWise…now make an equally wise decision and have it professionally configured!
Most companies rely on their E-mail system more than any other application or system. When it runs smoothly, your office runs smoothly. When it goes down, communications both within your company and to the “outside world” come to a standstill. Most companies realize how important the system is, and thus have the dedicated staff necessary to care for the system on a full-time basis.
Unfortunately, without the proper tools and procedures, the system administrators are usually in a “reactive state”. That means that they take care of the system by fixing problems as they arise. With the right amount of staffing, this approach works although with intermittent system outages and down-time. It puts the administrators in a never ending loop of fixing problems and NOT having time to care for the system, document the processes, or develop routine maintenance procedures.
We can provide you with the proper tools, the proper procedures (developed around your system), and the system documentation necessary to put your administrators in a “proactive maintenance state”. Through routine maintenance procedures that run on a daily basis, system health statistics, and monitoring software, you will know about potential problems BEFORE they occur. Action can then be taken to correct the problems before your help desk gets even one phone call.
Our goal is to make your system uptime 99.999% or better! There will be times when the system will need to go down, but in a proactive mode this is usually scheduled downtime during off-hours.
Give us a call and we’ll provide you with full details. We’ll be happy to arrange an on-site visit so that we can analyze your system and come up with a custom “shape-up” plan.